Latest news about Scottish Ambulance Service from The Ferret, Scotland's award-winning independent investigative journalism cooperative.

NHS | SPPA - Scottish Public Pensions Agency Important COVID-19 (Coronavirus) update: Reduced telephony service To date, we’ve followed Scottish and UK Government guidance and taken the appropriate preventative measures to protect our colleagues and services. We’re well prepared for the spread of the virus and ready to … Scottish Ambulance News The Scottish Ambulance Service is utlilising the latest medical technology to aid in the safe transfer of COVID-19 patients using air ambulance. 21 Feb 2020. Mum thanks SAS after collapsing at gym. Scottish Ambulance Service - Scottish Ombudsman This resulted in a delay in transferring Ms A from Mrs B's home to the hospital with fatal results. Ms C was also dissatisfied with how the Scottish Ambulance Service (the Service) had dealt with this complaint. Specific complaints and conclusions The complaints which have been investigated are that the Service: Lanarkshire family release shocking - The Scottish Sun

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Ambulance workers in Scotland are to vote on strike action amid complaints of excessive demands'' on staff.. The GMB union said its members had backed an industrial action ballot over a series of issues including rising levels of stress, complaints that meal breaks are being missed, extra hours and staffing.

The Scottish Public Pensions Agency (SPPA) administers pensions on behalf of the Scottish Government for Teachers, the Police and Firefighters as well as for employees of the National Health Service in Scotland. Find out more about the SPPA July 2020: Important COVID-19 (Coronavirus) update – Reduced telephony service

Scottish Ambulance Service - Making a complaint The Scottish Ambulance Service will consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. We are working in partnership with the Scottish Government and the Scottish Mediation Network to use mediation in complaints handling within NHS Scotland. Scottish Ambulance Service - Giving us feedback Complaints procedure. The Scottish Ambulance Service aims to provide the best possible services but accept that sometimes things do go wrong. If there is an aspect of your care or some service with which you have not been satisfied, please let us know as soon as possible. Your Scottish Ambulance Service: Feedback The Scottish Ambulance Service is committed to delivering safe person centred care. Your feedback is important to us and will help us to have a greater understanding of your needs and expectations and allows us to make changes and improvements. You can give your comments by using the feedback form below. Feedback Form